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Frequent Questions

Have you ever had a question and didn’t know where to find the answer? If so, you’ve come to the right place.

This section is a compilation of answers to the questions most commonly asked by our constituents. Just start by following one of the links below. If you can’t find the question you wanted to ask, don’t hesitate to contact us.

  • Stop by Pet Allies and complete a volunteer application and indicate which volunteer activities you would be interested in. You can also fill out an application on line. We'll contact you and arrange for an introductory or shadowing visit with one of our team.

  • All volunteers at Pet Allies must be 18 years of age or older.

  • We have a responsibility to our community and our donors and work hard to ensure long-term sustainability of the organization. We make our IRS Form 990 available for review, as required by law.

    You may ask that your donation be used for a specific purpose, such as for medical care for a certain pet, to pay for veterinary care for someone's pet that cannot afford the services, to buy needed equipment, or any number of things. If you do not specify what the donation is to be used for, Pet Allies will use it to cover services at the shelter and clinic.

  • What is your organization's privacy policy?

    Our organization takes our privacy policy seriously and takes steps to protect and ensure the safety of our supporters. We do not sell or otherwise disclose information about our volunteers or supporters outside of our immediate organization. This policy has no exceptions. We do not sell or exchange your information with any other organizations, public, private or nonprofit. For more detailed information visit our Policy page.

  • 1321 N. 16th Street, Show Low, AZ 85901. We are in the building with the blue metal roof on the east side of 16th Street.

  • When is the shelter open?

    Monday to Saturday 11:00 a.m. to 5:00 p.m.
    Closed on Sundays

  • Please call or stop by the shelter to see if your lost pet may be there. The shelter will hold strays without identification for 3 days and strays with identification for 5 days. The shelter phone number is 928-537-8009 and is located at 1321 N 16th Street, Show Low. Detailed information on how to find a lost pet can be found on our Lost and Found page. Click the blue link at the beginning of this paragraph to go directly to that page.

  • How much will it cost to get my lost pet back?

    If a dog or cat was picked up running loose (at large) there is a $20 fee which is collected by Pet Allies and transmitted to the City of Show Low. If the dog or cat that was at large is not spayed or neutered there is an additional fee of $50 required by Arizona State Law. Pet Allies additionally charges $15 per night boarding (to cover the cost of food and care given the animal), and the cost of vaccines given the animal (usually $10-$15 for a dog and $5 for a cat). If the pet needed medical treatment there may be fees for veterinary services.

  • I want to find a home for my pet but I don't want it to be in a cage at the shelter? Can you help me find it a home while I keep him/her?

    Please list your pet on the website rehome.adoptapet.com. This site is designed to help people rehome their pet. We've also provided a Resource list - Rehoming your pet on your own' - on our website for other rehoming options that you can try.

  • Does it cost anything to surrender (turn into the shelter) my pet?

    Pet Allies is almost always at full capacity, and generally cannot accept owner surrenders. If we are able to accept an owner surrender, space permitting, the fees are as follows:
    Dogs - $150 Puppy Litter - $150-$200
    Cats - $75 Kitten Litters - $75-$100

  • I found a stray dog/cat, can you come and pick it up?

    If you live within the City limits of Show Low, please call the Police Department and ask for an Animal Control Officer to pick up a stray animal. That phone number is 928-537-2000.

  • Adoption fees vary by age of pet and whether they are purebred.
    Adult cats one year old up to 9 years old are $75, exotic cats may be more. Kittens are $100, exotic kittens may be more. Senior Cats 9+ are $50.
    Adult dogs are $100, Senior dogs 8+ are $55. Puppies are $150. Pure breeds are $150.

  • Can you foster my pet while I am in the hospital, in jail, in the safe house, or incapacitated in some way?

    Due to capacity limitations, Pet Allies is not able to provide fostering, sheltering or safe keeping for your pet.

  • Please visit our boarding and pet sitting page. Click the blue question to go to our list of boarding facilities.

  • I adopted at pet from you and it is sick. What do I do?

    Pet Allies does not provide general wellness services for owned pets. Please contact a local veterinarian to establish a veterinary relationship for your pet. If it is a pet emergency, the nearest emergency clinic is located in Flagstaff and is open until midnight - Canyon Pet Hospital 928-774-5197 They are located at 1054 E Old Canyon Ct Flagstaff 86001

  • There are many recommendations on how to deal with behavior issues on our pet care and behavior page. Click the blue question to be taken to our behavior page for more detailed information. We have also provided information on local dog trainers who may be able to assist you.